City of Ekurhuleni Metropolitan Municipality
Indigent Management System
A single, auditable register of indigent households across Ekurhuleni — from registration and means testing through verification, field inspection, approval and benefit activation, to recertification, appeals and fraud investigation.
- Active benefits
- 319
- Wards served
- 112
- Policy version
- 2026/27
- Income threshold
- R7 600
Choose your channel
Citizen Portal
Register, apply for indigent support, upload your documents and track your application from any device.
Apply or track an application →Municipal Administration
Registration, assessment, verification, supervision, approval, revenue, audit and configuration for municipal staff.
Staff sign in →Field Officer App
Assigned inspections with GPS capture, photographic evidence and full offline operation for areas without coverage.
Open the field app →What qualifies a household
Eligibility is assessed against the Social Package Policy version in force on the date of application. Historical applications keep the policy version under which they were assessed.
- Household income
- R7 600,00 per month or less
- Property valuation
- R500 000 or less
- Declared assets
- R120 000 or less
- Recertification
- Every 12 months